![]() You may be prompted by iTunes to type in a name for your iPod.After the iPod has updated itself and restarted, you should see the message “Do not disconnect” flashing on the screen. When prompted by the iPod, re-connect the FireWire/USB cable.When the factory settings have been restored, unplug the FireWire/USB cable from iPod.An alert box will ask you to confirm the restoration process. You may need to type in an Admin user’s name and password.There will be several tabs along the top of the screen such as Summary, Music, Photo, and Contacts among others. If not, select your iPod from the Source column on the left side of your iTunes window. iTunes may sense that the iPod is connected and prompt you to install any necessary software.Make sure you are using the newest version of iTunes. Connect the iPod to your computer using the FireWire/USB cable that came with it.Then press the Erase button to erase iPod’s hard drive and select Extended Journaled as the format type.Select your iPod in the Disk Utility window and press the Repair button.If you have a PC running Microsoft Windows, then read the next paragraph. If you have OSX, you can use Disk Utility (Macintosh HD > Applications > Utilities).To erase your iPod, just do the following: ![]() IF POSSIBLE, YOU SHOULD BACKUP THESE FILES. WARNING: YOU WILL LOSE ALL MUSIC, CONTACTS, AND EVENTS ON YOUR iPOD. ![]() In order for this fix to work, your battery must be functioning normally. See our battery support questions for more information on those issues. If the hard drive is damaged, then that’s another story. If your iPod has a software problem, this will probably fix it. Is your iPod acting funny? There are a number of things that can be wrong with it, but this erase iPod super fix solution will cure most problems. In this tutorial, we are going to show you how to totally ERASE iPod and then re-install the iPod’s software from scratch.
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